A bad painting contractor can cost you thousands of dollars, weeks of frustration, and a repaint job within 24 months. The difference between a great painter and a bad one usually isn't price — it's the questions they answer well, the prep they don't skip, and the warranty they actually honor. Here's how to tell which is which before you sign.
The 8 questions to ask every painter
1. Are you licensed and insured? Can you send proof?
Florida doesn't require a state contractor license for residential painting, but reputable painters carry local occupational licenses, general liability insurance, and workers' compensation. We're FL License #LCC20180002308 with both policies on file. A real contractor sends a current Certificate of Insurance (COI) within 24 hours of being asked. If they delay, dodge, or send something from 18 months ago — keep shopping.
2. What specific products are you using?
The right answer names a brand AND a product line. "Sherwin-Williams" is not enough. There's a 5x cost gap between Sherwin-Williams SuperPaint and Sherwin-Williams Emerald. Ask for the specific line and check it's appropriate for the surface and exposure. For Naples exterior work, premium acrylics like SW Emerald or Benjamin Moore Aura are standard. Anything less and the paint will fail early.
3. How many coats are included in your bid?
Two is standard. One-coat jobs leave thin spots that show within a year. Three is occasionally needed for extreme color changes (going from dark to light or vice versa) but rarely otherwise. If a painter quotes one coat, ask why — usually the answer is "to keep the price low," which means a repaint sooner.
4. What's included in your prep work?
Florida painting failures are 80% prep failures, 20% product failures. The prep work that should be included on every project:
- Pressure wash for exteriors
- Caulking gaps, cracks, and joints
- Patching nail holes and small wall damage on interiors
- Stain-blocking or bonding primer where needed
- Mechanical scraping of any failing coatings
- Furniture moves and floor protection on interiors
If a painter says "we don't need primer" — keep shopping. Some surfaces don't, but a contractor who categorically skips primer is hoping for a fast job, not a lasting one.
5. Do you provide a written warranty?
If it's not in writing, it doesn't exist. Every project we do comes with a written multi-year warranty on labor and materials. Specifics vary by service. If a painter says "we stand behind our work" but won't put anything on paper — that's a red flag.
6. Will the same crew be on my project start to finish?
Many low-bid painters subcontract or rotate crews. That means inconsistent quality, communication breakdowns, and accountability gaps. Ask: "Who will be at my house on day 1, day 3, day 7?" The answer should be specific people, not "we'll send someone."
7. How do you handle change orders?
If you decide mid-project to add a room, or we uncover hidden water damage during prep, what happens to the price? A good contractor documents change orders in writing before continuing, with a clear additional cost. A bad one tacks on costs at the end without warning.
8. Can I see recent work and talk to recent customers?
Any established painter has a portfolio and references. Ask to see at least 3 recent projects similar to yours, and ask to call 1-2 recent customers. If they hesitate — that tells you something.
Want an estimate that answers all 8 questions up front?
Every written estimate we send covers licensing, insurance, products, prep, warranty, crew assignment, and change-order policy. No surprises.
Request a Free Estimate6 red flags that mean keep shopping
1. Door-to-door solicitation
Established Naples contractors get work from referrals and online presence, not by knocking on doors. Door-to-door solicitation often signals a low-end operation looking for one-time jobs they can underbid and disappear.
2. Cash-only or "skip the contract"
No license, no insurance, no warranty, no paper trail. Cash-only painters are a liability waiting to happen — if they get hurt on your property without workers' comp, you could be held responsible.
3. Massive discount pressure
"Normally $9,000, but I can do it for $4,500 if you sign today." That's a bait-and-switch pricing model. A real contractor quotes fairly the first time and doesn't need to invent fake discounts.
4. Demand for full payment upfront
Standard structure is a deposit at signing (typically 25-50%) and the balance at completion after a satisfactory walk-through. A painter demanding 100% upfront is either inexperienced or planning to disappear.
5. Vague timeline or "we'll start when we can"
Established contractors give you a specific start date in the written estimate and stick to it (weather permitting on exteriors). Vague timelines often mean they're overbooked or under-resourced — your project becomes the one they squeeze in.
6. No COI on request
Real insurance certificates are 1-page PDFs your contractor's insurance agent can email in 30 seconds. If they delay sending one or send something blurry/expired, they may not actually carry the coverage.
How to verify a Florida painter is legitimate
- Check Sunbiz (Florida Department of State): search for the LLC name at sunbiz.org. The business should be Active.
- Ask for COI from their insurance agent directly. Look for current dates and the specific coverages (general liability + workers' compensation).
- Search Google Reviews: 4.8+ stars across 50+ reviews is a strong signal. Be skeptical of perfect 5.0 ratings on very few reviews.
- Check the Better Business Bureau for any open complaints, though some good painters aren't BBB-accredited.
- Ask other contractors: roofers, handymen, electricians, real estate agents all work alongside painters and know who's good.
What price spread is normal?
For a typical Naples whole-home interior repaint, three legitimate bids should fall within roughly 25-30% of each other. If one bid is half the others, that bid is missing something — usually prep, products, or warranty. If one bid is double the others, you're probably paying for a name premium, not better work. See our pricing guide for realistic Naples ranges.
Ready to compare bids? Our written estimates are line-itemized so they're easy to put side-by-side with anyone else's. See our pricing transparency page for ranges before you even call.